Privacy policy.

PRIVACY POLICY
Effective Date: 30/04/2025

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from Urban Coffee Manchester (the “Site”).

By using our Site, you agree to the terms of this Privacy Policy.

1. PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse, we collect information about the individual pages or products you view, what websites or search terms referred you to us, and how you interact with the Site. We refer to this automatically-collected information as Device Information.

We collect Device Information using the following technologies:

  • Cookies – data files placed on your device or computer which often include an anonymous unique identifier.

  • Log files – track actions on the Site and collect data such as IP address, browser type, referring/exit pages, and date/time stamps.

  • Web beacons, tags, and pixels – electronic files used to record information about how you browse the Site.

When you make a purchase or attempt to make a purchase, we collect certain information from you, including:

  • your name

  • billing address

  • shipping address

  • payment information (including credit card numbers or payment provider details)

  • email address

  • and phone number.

We refer to this information as Order Information.

When we refer to “Personal Information” in this Privacy Policy, we are referring to both Device Information and Order Information.

2. HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information we collect to:

  • Fulfill any orders placed through the Site (including processing your payment, arranging for shipping, and providing invoices and order confirmations)

  • Communicate with you

  • Screen orders for potential risk or fraud

  • Send you marketing communications, if you have opted in

We use the Device Information to:

  • Help us screen for potential risk and fraud (in particular, your IP address)

  • Improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site)

3. SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use it as described above. For example:

  • We use Squarespace to power our online store—you can read more about how Squarespace uses your Personal Information here: https://www.squarespace.com/privacy.

  • We may use third-party analytics tools like Google Analytics to understand how our customers use the Site.

  • We may share your information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or lawful request for information, or to otherwise protect our rights.

We do not sell or rent your personal data to third parties for marketing purposes.

4. BEHAVIOURAL ADVERTISING

We may use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. You can opt out of targeted advertising by using the links below:

  • Facebook: https://www.facebook.com/settings/?tab=ads

  • Google: https://adssettings.google.com/authenticated

  • You can also opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/

5. DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a “Do Not Track” signal from your browser.

6. YOUR RIGHTS

If you are a UK or EU resident, you have the right to access the personal information we hold about you and to ask that it be corrected, updated, or deleted. You also have the right to object to or restrict certain processing. To exercise these rights, please contact us at gareth.urbancoffee@gmail.com

If you are a California resident, you may have additional rights under the CCPA (California Consumer Privacy Act).

7. DATA RETENTION

When you place an order through the Site, we will retain your Order Information for our records unless and until you ask us to delete this information.

8. SECURITY

We take reasonable precautions and follow industry best practices to protect your personal information and ensure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.

9. CHANGES TO THIS POLICY

We reserve the right to update this privacy policy at any time to reflect changes to our practices or for other operational, legal, or regulatory reasons.

10. CONTACT US

For more information about our privacy practices, or if you have questions or concerns, contact us by email at:

📧 gareth.urbancoffee@gmail.com
🏢 Urban Coffee Manchester
Ashton Self Store
Bentinck St, 
Ashton-under-Lyne 
OL7 0PT